Last updated: 26 August 2026
Shipping depends on what you order and where it is being fulfilled. Original artwork packed by the studio and made-to-order products produced by a fulfilment partner can have different shipping prices and delivery timeframes.
Shipping rates
The shipping rate that applies to your order is shown at checkout based on the products in your cart, the delivery destination and the available shipping method. Because carrier and fulfilment pricing can change, the checkout rate is the current rate for that order.
Original paintings and studio-packed items
Original paintings and selected handmade items are carefully checked and packed before dispatch. Larger artworks may require more protective packing and can cost more to ship than small originals or accessories.
Made-to-order prints and art accessories
Framed fine art prints and selected art accessories may be made and shipped by a third-party production partner such as Printful. Production time is added before shipping begins, and shipping rates can vary by product, fulfilment location and destination.
Split shipments
If an order contains items fulfilled from different locations, the order may arrive in more than one parcel and on different days. Separate tracking details may be provided.
Delivery estimates
Delivery windows shown on the website, by a production partner or by a carrier are estimates rather than guaranteed arrival dates unless expressly stated otherwise. Peak periods, weather, remote delivery, customs and carrier disruptions can affect timing.
Tracking
Where tracking is available, tracking information will normally be provided after dispatch. Carrier systems can take a short time to show the first scan after a shipping label is created.
Address changes
Please check the delivery address carefully before placing an order. If you notice an error, contact me as quickly as possible. Address changes cannot always be made after an order enters production or has been dispatched.
International orders
International customers may be responsible for import duties, taxes, customs charges or local fees imposed by the destination country. Unless the checkout specifically states otherwise, these destination charges are the customer’s responsibility.
Local pickup
Where local pickup is available for an eligible order, the option or collection instructions will be shown or confirmed separately. Please wait for confirmation that the order is ready before travelling to collect it.
Damage or missing parcels
If a parcel arrives damaged, keep the packaging and take clear photographs of the parcel and item. If tracking suggests a parcel is lost or there is another delivery problem, contact me through the Contact page so I can help investigate with the carrier or production partner.
For faulty, damaged or incorrect goods, please also read the Refund & Returns Policy.